NEDBANK - Personal loans Consultant Vacancies

Job Purpose

To retain, maintain and increase Nedbank's client base through relevant need-based selling and servicing of financial products and services to various Loan outlets.

Job Responsibilities

Deliver on targets, due dates & all service level agreements by selling Nedbank products in identified communitiesAccept and implement advice, resulting in improved performance by identifying sales opportunities and community involvement.Understand and meet client needs through conducting client needs-based analysis aligned to Nedbank procedures and FAIS Act.Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreements.Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.Manage risk by meeting technical, company standards, practices and resource management (e.g. ultraviolet lights to identify false identity documents).Comply with risk standards, monitor and ensure corrective action by takingand resolving challenges in community sales areas.Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications

Diploma or Degree in Finance

FAIS-related qualification

Regulatory Examination 1

DOFA Registered

Type of Exposure

Working with a group to identify alternative solutions to a problem

Completing various administrative duties

Managing conflict situations 

Comparing two or more sets of information

Communicating internally 

Capturing data 

Checking accuracy of reports and records

Building and maintaining effective relationships externally and internally 

Managing customer expectations 

Interacting with diverse people 

Interacting with external clients 

Working in a fast passed environment 

Working in a team 

Working with spread sheets

Minimum Experience Level

•1-2 years experience in a customer service and/or  sales environment, in a financial institution
•Sales Disposition
•High-Impact Communication 

•Sustaining Customer Satisfaction
•Building Trusting Relationships
•Expanding and Advancing Opportunities
•Active Learning Managing
•Work (includes Time Management) Contributing to  Team Success

Closing date 11 October 2017

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