Job Purpose:
Provide a professional and sustainable range of client services on a Group Risk scheme ensuring the smooth administration of a life cycle of Risk Fund within agreed service standards and assume full responsibility for all tasks processed, falling within the responsibility for the administration department
KEY RESPONSIBILITIES
Plans and prioritises work independently
Processing of Scheme Renewals and Terminations.
Membership maintenance for underwriting purposes
Processing of scheme commission payments
Allocation of premiums to Funds.
Updating and maintaining scheme premiums reconciliations
Issuing of Credit Control letters
Ensure accuracy and completeness of all tasks performed within service level agreement
Regular client interaction on a professional and effective manner on both verbal and written communication
Perform additional ad-hoc tasks as and when required across the client service centre to meet commitments made to clients
Maintain expected performance standards each month, ensuring and adhering to the required monthly timekeeping and attendance standards of CAL Group Risk area
Recommendations & resolution to complex problems encountered
Participate in all projects assigned
QUALIFICATIONS
•Matric with Mathematics
•Computer Literate
EXPERIENCE
•Computer Literate
EXPERIENCE
1-2 years experience in fund administration
JOB RELATED SKILLS
Has a detailed knowledge of business, systems and legislation
Knowledge of business processes and procedures
Industry knowledge
JOB RELATED SKILLS
Has a detailed knowledge of business, systems and legislation
Knowledge of business processes and procedures
Industry knowledge
COMPETENCIES
Planning and Organising
Initiative
Planning and Organising
Initiative
Communication
Closing 11 October 2017
Closing 11 October 2017
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