About us
With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit. We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource. If you share our values of being: Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s EE Strategy.
Purpose
To develop ensuring and rewarding relationships with customers by effectively selling and cross selling FNB solutions to meet the needs/aspirations of the customer. Provides a face to face customer service. The sales process is complimented by the consultant delivering an exceptional customer experience that will lead to the achievement of Branch goals/targets and FNB business objectives. Adheres to Points of Presence values.
Experience and qualifications
FAIS – Yes
NQF 5Preferred (Ideal)
Qualification
An appropriate recognised business degree at NQF level 6
Additional requirements
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable.
Responsibilities
Indentifies and utilises opportunities to increase market share.
Applies product knowledge to achieve sales results.
Be ready to serve the customer and look professional.
Understand the needs and wants of the customer.
Provide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell).
Provide the customers with all information required to make an informed decision.
Help the customer understand how best to use the bought solutions ensure that customers are served promptly and efficiently.
Provide proper and correct product information to customers.
Adherence to FNB Golden Rules.
Execute activities within risk and compliance requirements.
Provide proper and correct product information
Correct and error free execution of sales processes (Leads, campaigns, opening of accounts, up sell, cross sell and overdraft).
Achieve competence against all key results areas required.
Ensure annual/sick leave is updated
Apply now
Closing 11 October 2017
Additional requirements
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable.
Responsibilities
Indentifies and utilises opportunities to increase market share.
Applies product knowledge to achieve sales results.
Be ready to serve the customer and look professional.
Understand the needs and wants of the customer.
Provide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell).
Provide the customers with all information required to make an informed decision.
Help the customer understand how best to use the bought solutions ensure that customers are served promptly and efficiently.
Provide proper and correct product information to customers.
Adherence to FNB Golden Rules.
Execute activities within risk and compliance requirements.
Provide proper and correct product information
Correct and error free execution of sales processes (Leads, campaigns, opening of accounts, up sell, cross sell and overdraft).
Achieve competence against all key results areas required.
Ensure annual/sick leave is updated
Apply now
Closing 11 October 2017
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