Job Description
Customer Service Professionals
Job Section: Retail & Business Bank
Job ref 90160074
Accountabilities:
Deliver Quick, Quality And Efficient Customer
ServiceAccurately determine customer needs through interaction with clients and ensure accurate processing thereof.
Sales Leads GenerationRisk and Compliance
Adhere to legislation and regulatory requirements as applicable, i.e. CASA, FICA, NCA.
Verify the customers identity according to procedures prior to proceeding with any enquiry or transaction.
Where customers are unable to produce acceptable identity documentation, refer issue to CSHM or
Manager to take decision on whether to proceed with the customer’s request
Your Job Purpose:
To resolve enquiries from walk-in customers in a Retail Banking branch, issue all account items and provide superior customer service to all customers.
Essential/Basic Qualifications
Requirements:
•Grade 12 with commercial subjects (math & accountancy)
Your Job Purpose:
To resolve enquiries from walk-in customers in a Retail Banking branch, issue all account items and provide superior customer service to all customers.
Essential/Basic Qualifications
Requirements:
•Grade 12 with commercial subjects (math & accountancy)
•Computer Literacy skills
•No criminal record
Company Benefits
Company Benefits
You will receive valuable benefits like medical aid, pension fund, preferential banking rates, funeral cover and well -being program. You'll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future
How to Apply
There are four stages in our application process:
Application: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it's a good idea to have this ready.Online
Assessments: We'll then ask you to complete online assessments if you have passed our minimum screening criteria. You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
Interview: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
Outcome: Following your interview we'll be in touch within five working days to advise you of the outcome.
For new opportunities and exposure ... Apply today, and take your career to the next level.
If you have not received a response to your application in 15 days please consider your application unsuccessful.
For new opportunities and exposure ... Apply today, and take your career to the next level.
If you have not received a response to your application in 15 days please consider your application unsuccessful.
